Everything our riders have asked, in one place. Pick a category to jump in, or scroll through them all.
Chalet Owners (5)
Can a chalet earn rental income in summer as well as winter?
Yes. Properties that work well for summer mountain bike guests tend to be larger, centrally located, and have secure bike storage and washdown facilities, ideally with a garden, terrace or outside space. Through Atlas Ride Co, we already have the guest demand to fill those summer weeks, so your chalet earns across both seasons rather than standing empty for half the year.
How does chalet property management work in Morzine?
We lease or manage your property on your behalf, handling guest bookings, housekeeping, maintenance oversight and day-to-day operations. You get fixed, predictable income without the stress of running it yourself.
How much can I earn renting out my Morzine chalet?
This depends on the size, location, standard and season length of your property. Get in touch and we'll give you an honest estimate based on what we're seeing in the current market.
Is buying a chalet in Morzine a good investment?
Morzine has strong year-round appeal thanks to its access to the Portes du Soleil ski area in winter and one of Europe's best mountain bike destinations in summer. A chalet here has genuine dual-season earning potential, which is rare in the Alps and something we're well placed to help you capitalise on.
What's the difference between leasing and a management-only agreement?
With a lease, we pay you an agreed fixed rent and take on the booking and occupancy risk ourselves. With management-only, we run the property on your behalf and you receive income based on actual bookings, minus a management fee. We can talk through which suits your property and goals.
FAQ (30)
And most importantly, where’s the best burger in town? And beer?
The team are pretty split on this one, but you can’t go far wrong with Au Bon Coin (bottom of Pleney slope) or O’Chalet in the centre of town. Both have a great selection of beers to accompany them too.
Are Atlas Ski Co. holidays financially protected?
When you book a catered holiday with Atlas Ski Co your money is also protected as you are insured under the package travel regulation updated in 2018, our private policy is provided by IPP London, who are considered the very best in the game.
Are towels and linen included?
Yes we provide all towels and bed linen including tea towels in our self catered accommodation.
Can I cancel my booking?
If you need to cancel your booking you must do so in writing to us. No cancellation will take place until we have received and acknowledge confirmation of the cancellation. The booking deposit is non-refundable. Please see our cancellation policy in our Full T&Cs
Can I pay my final balance early?
Yes, you can pay the final balance earlier. CONTACT US and we will send you a secure payment link.
Can I ski on arrival and departure day?
If we can make it happen we will! Let us know as far in advance as possible and we will do our best to sort luggage storage so you can maximise your time on the slopes!
Do I need a car?
Our properties are all centrally located around Morzine, so you will not need a car for getting about the resort. Plus, there are bus services running all winter if needed.
Do I need Winter Insurance?
Yes, you should have winter insurance before hitting the slopes. Being treated for injuries while on a mountain can be very expensive, as can repatriation to your home country. Most policies also cover loss/theft of equipment. We recommend StaySure for winter insurance.
Do you charge a Damage Deposit?
Yes, there is a damage deposit pre-authorisation of €1000 for Self-catered properties taken upon arrival at the property. No funds are taken at this point, only a pre-authorised amount held against the booking. For more information, please read Section C single element bookings of our full T&Cs.
Do you have parking facilities?
If you are driving to Morzine, there is parking available at our properties, but as spaces can sometimes be limited, just let us know in advance so we can make arrangements.
Do you offer short breaks?
Yes. We offer short breaks in our shared catered chalet, Chalet Atlas, more information HERE.
Do you provide childcare?
Through our relationships in town we are able to offer the best childcare options to your family, whether that’s nannies, nurseries or kids ski school.
Read more about childcare.
Does my accommodation have WiFi/Netflix?
Yes! All of our properties, catered or self-catered, have Starlink WiFi and smart TVs that you can access your streaming services if you have an account.
How do I book airport transfers?
Morzine is only 1h-1h30 from Geneva airport. Through our partner Skiidy Gonzales we are able to offer the most reliable and recognised transfer service in Morzine. After booking your holiday you’ll receive a discount code and link to make your booking with Skiidy Gonzales (you will need flight details before making the booking).
Read more about airport transfers.
How do I book ski lessons or ski guiding?
If you would like ski lessons or ski guiding (both of which are recommended even for regular skiers), we can help put you in touch with the best ski instructors/guides in town! Prices vary depending on type of lesson (group or individual) and between companies, which is why it’s best to speak directly to the company and see which offers you what you are after, whether it’s backcountry touring, beginner group lessons or something in between as a refresher for regulars. We recommend booking early, especially on peak weeks.
Read more about ski lessons & guiding.
How do I choose the bedroom setup?
In our catered properties you’ll be prompted when booking to choose which beds / rooms you are taking. Most of our rooms can be set up as doubles or twins. There is a description of each room when booking. If you require a particular set up, please contact us after booking to confirm.
In our self-catered properties, please confirm after booking how you would like rooms to be set up.
How do I get to and from the main lifts?
Our properties are centrally located a few minutes walk to both the Super Morzine lift and Pleney lift. There is also a regular free bus service that can shuttle you to and from lifts throughout the day. We operate a resort shuttle service for catered guests.
How do I get to Morzine?
There are several options to get to Geneva - you can either fly, drive or train, and each has it’s own benefits. Check out THIS blog/page for more information on each.
Read this blog for more information on travelling to Morzine.
How do I pay?
Payment can be made through our secure online booking system via debit/credit card or by making a bank transfer.
Is it possible to amend/change my booking?
If you need to make any changes to your booking, such as dates, numbers or accommodation, please contact us as soon as possible and we will always try to find a solution for you. For further information on changes, please see our Full T&Cs.
What activities are there for non-skiers/snowboarders?
Morzine has a lot happening outside of skiing! It’s a traditional French town and has a lot of local attractions, like ice rinks, indoor swimming pools, and other outdoor activities like snow-shoeing and Ice Hockey.
Read this blog for more non-skier activity ideas.
What are the emergency numbers in France?
All services can be contacted by calling 112 which connects you to a central operator.
To contact each service directly;
AMBULANCE: 15
POLICE: 17
FIRE: 18
What deposit is needed to secure the holiday?
If your booking is more than 8 weeks in advance, a 30% non-refundable deposit is required to secure the booking. If your booking falls within 8 weeks, the full amount is required at the time of booking.
What do we do when we arrive?
If you are making your own way to the resort (outside of our partners Skiidy Gonzales), just let us know your arrangements in advance so we can have hosts in place to greet you. We understand that delays can happen, so keep us updated if you experience any setbacks and won’t make it as planned. That way we can always be there to greet you and get you checked in as quickly as possible. Our resort manager will be in touch leading up to your arrival to discuss your arrival plans.
What happens at check out?
If you’re in one of our self-catered properties, we ask that you strip the beds, remove the rubbish and put the dishwasher on / do any washing up. You’ll receive an information pack with all the details in when you’re checking in.
What should I bring with me?
You’ll need to bring your winter gear for skiing or snowboarding, but outside of that we’d recommend cozy slippers or thick socks for wearing around the chalets, as well as swim gear to enjoy the hot tubs or sauna if your property has one!
Read this blog for some more ideas on what to pack for your ski holiday.
What time is Check in? And Check out?
Check in is from 3pm and Check out is 10am. If you are arriving before or after this, let us know in advance and we can arrange luggage storage for you.
What's the difference between the lift pass types?
The Portes du Soleil is a vast ski area, with over 650km of pistes to explore. There are 3 lift pass options for the Portes du Soleil area;
- A full Portes du Soleil pass will cover the entire region. It’s available for any length of time.
- A Morzine/Les Gets pass covers the ‘local’ area and is a good option for newer skiers or those happy staying local. It’s available for any length of time.
- An Avoriaz pass covers the Avoriaz area but is only available separately for 1 or 2 days. It is included in the full Portes du Soleil pass.
Read more about Morzine lift passes.
When is the final balance due?
The final balance is due 8 weeks before the arrival date. If the booking is made within 8 weeks of the arrival date, the full amount will be payable upon booking.
When is your changeover day?
Our change-over day is typically Sunday for catered properties and Saturday for self-catered. However, during Christmas and New Year, we do have some alternative changeover days.
