Frequently asked questions

Yes we provide all towels and bed linen including tea towels in our self catered accommodation.

Our chefs can cater for almost any medical dietary need. Please give us the details when you book, or as early as you can, so the chefs can plan ahead.

If something changes during your stay, tell the team on the ground the day before so the chefs can adjust.

Younger guests are served a separate meal, or a toned-down version of the adult dinner. See sample menus on our catering page.

If you are driving to Morzine, there is parking available at our properties, but as spaces can sometimes be limited, just let us know in advance so we can make arrangements.

Yes! All of our properties, catered or self-catered, have Starlink WiFi and smart TVs that you can access your streaming services if you have an account.

In our catered properties you’ll be prompted when booking to choose which beds / rooms you are taking. Most of our rooms can be set up as doubles or twins. There is a description of each room when booking. If you require a particular set up, please contact us after booking to confirm.

In our self-catered properties, please confirm after booking how you would like rooms to be set up.

Chalet Atlas sleeps up to 20 in 10 twin or double en suite rooms. Chalet Five25 sleeps 12 in 5 bedrooms. Atlas Sky Apartment sleeps 8 in 4 bedrooms.

Apartment Zore sleeps 6 plus 2, with four bedrooms including a bunk room. Apartment Pleney sleeps 6, in two bedrooms plus a bunk room.

The maximum occupancy is the number shown on the website, unless we have agreed otherwise in writing. Compare all our self-catered chalets and apartments.

Chalet Atlas and Atlas Sky Apartment share a large boot room with ample ski storage, electrically heated boot warmers and clothes cubes. Chalet Atlas also has kit washing facilities.

Apartment Zore has a boot room with boot warmers, and Apartment Pleney has a secure ski store shared with Zore. Chalet Five25 has a ski store and boot drying room.

See each property for details on our self-catered accommodation page.

Chalet Atlas is our catered chalet in central Morzine. On a full week, your stay includes breakfast every morning, a welcome aperitivo on arrival day, and a three-course dinner with a cheese board on five nights. Wine and beer are served with dinner, followed by a digestivo.

You also get the outdoor hot tub and sauna, Starlink wifi, a Nintendo Switch on each floor, and linen, towels and BeeKind toiletries. There are kit washing facilities, and our shuttle runs to the lifts between 0830h and 1030h and from 16h to 19h.

Flights, lift passes, ski hire and airport transfers are extra. See the full list on the Chalet Atlas page.

At our catered chalet, Chalet Atlas, professional chefs cook breakfast and a three-course dinner, and the team looks after the chalet for you. You come back from the slopes to a hosted evening with wine and beer included.

Our self-catered apartments and chalets are yours to use as a private space. We meet and greet you, leave a welcome pack, provide linen, towels and toiletries, and clean before and after your stay. You then cook for yourselves.

If you want some help in the kitchen, self-catered guests can add a private chef, breakfast hampers or meal delivery. Read more about our catered ski chalets.

Chalet Atlas has an outdoor hot tub and a sauna. The hot tub is locked overnight and open until the team leave in the evening. We keep noise down because the chalet is in a residential area.

Atlas Sky Apartment has a private sauna inside the apartment. Chalet Five25 has a hot tub on its south-facing decking.

Apartment Zore and Apartment Pleney do not list a hot tub or sauna. Browse all properties on our Morzine page.

Our booking conditions say the Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the money you pay for your arrangements and for your repatriation if we become insolvent. For these purposes we protect money paid to us for non air-package holidays.

If you book arrangements other than a package, your money is not financially protected. Ask us if you are unsure which applies to your booking. The full wording is in section B of our booking terms and conditions.

You must cancel in writing, and cancellation takes effect when we receive your notice. If you cancel within seven calendar days of paying your deposit, you are entitled to a full refund. After that the deposit is non-refundable.

The charge for cancelling is: more than 56 days before departure, loss of deposit; 56 to 50 days, 30%; 49 to 43 days, 40%; 42 to 36 days, 60%; 35 to 29 days, 85%; 28 days or fewer, 100% of the total holiday cost. If you cancel within 56 days, the deposit is kept and the balance is still payable. Full details are in our terms and conditions.

Yes, you can pay the final balance earlier. CONTACT US and we will send you a secure payment link.

Yes. It is a condition of booking that you and your party have suitable winter sports travel insurance from a reputable provider. It must include emergency medical expenses (including mountain rescue, ambulance and repatriation), cancellation or curtailment, personal liability, and travel and transfer delays.

The policy must also cover the activities you will do, including off-piste skiing with or without a guide, and run from the date you book to the last day of your trip. One option is Yellow Jersey winter sports travel insurance. Check the cover limits before you buy.

Yes, there is a damage deposit pre-authorisation of €1000 for Self-catered properties taken upon arrival at the property. No funds are taken at this point, only a pre-authorised amount held against the booking. For more information, please read Section C single element bookings of our full T&Cs.

Yes. We offer 3-night weekend breaks (Thursday to Sunday) and 4-night midweek breaks (Sunday to Thursday) in our shared catered chalet, Chalet Atlas. Both cost £649 per person. They include catered accommodation, chef-cooked dinners with wine and beer, the resort shuttle and the hot tub and sauna.

Flights, lift passes, ski hire and airport transfers are extra, and we can arrange them for you. Full details are on our short ski breaks page.

Payment can be made through our secure online booking system via debit/credit card or by making a bank transfer.

Tell us in writing as soon as you want to change dates, numbers or accommodation. We cannot guarantee that we can meet a request, but we will always try to find a solution.

Where we can make a change, our terms say an administration fee of £50 per person per change applies, plus any rate changes or extra costs charged by suppliers. Costs can rise the closer you are to departure. If someone cannot travel, they can transfer their place to another person if we have at least 28 days' notice, for a £50 fee per person transferring. See our terms and conditions.

Your confirmation email gives you a login to My Booking. There you can find your holiday information, update guest details, make balance payments and send a message to our team about your booking.

You can also add extras such as lift passes to your booking there, so they are ready when you arrive.

If your booking is more than 8 weeks before arrival, a 30% deposit secures it. If it falls within 8 weeks, the full amount is due when you book.

When you pay a deposit you can change your mind: you are entitled to a full refund if you cancel in writing within seven calendar days of paying. After those seven days, deposits are non-refundable and non-transferable. The final balance is due 8 weeks before arrival, and you can pay it early if you wish. See our terms and conditions for full details.

Your price covers the accommodation and the inclusions listed on your property page, such as the welcome pack, linen, towels and cleaning at our self-catered properties.

Flights, lift passes, ski hire, ski lessons, childcare and airport transfers are separate. We can arrange lift passes, ski hire and airport transfers for you, while ski lessons and childcare are booked directly with the providers we recommend. Winter sports travel insurance is a condition of booking and you arrange it yourself.

Tourist tax is paid on top, and self-catered properties take a damage deposit pre-authorisation of €1,000 on arrival, which is a hold on your card rather than a payment.

Book Now is for properties with live availability on the website. You choose your dates and guests, add everyone's details and pay the 30% deposit, then log in to your My Booking area from your confirmation email.

Enquire Now is a form to use when you would like to talk your holiday through first. Our team replies, you agree the details and we send a provisional booking confirmation. You then log in to My Booking to pay the 30% deposit. In both cases the final balance is due 8 weeks before you arrive.

The final balance is due 8 weeks before the arrival date. If the booking is made within 8 weeks of the arrival date, the full amount will be payable upon booking.

Yes. Properties that work well for summer mountain bike guests tend to be larger, centrally located, and have secure bike storage and washdown facilities, ideally with a garden, terrace or outside space. Through Atlas Ride Co, we already have the guest demand to fill those summer weeks, so your chalet earns across both seasons rather than standing empty for half the year.

We lease or manage your property on your behalf, handling guest bookings, housekeeping, maintenance oversight and day-to-day operations. You get fixed, predictable income without the stress of running it yourself.

This depends on the size, location, standard and season length of your property. Get in touch and we'll give you an honest estimate based on what we're seeing in the current market.

Morzine has strong year-round appeal thanks to its access to the Portes du Soleil ski area in winter and one of Europe's best mountain bike destinations in summer. A chalet here has genuine dual-season earning potential, which is rare in the Alps and something we're well placed to help you capitalise on.

With a lease, we pay you an agreed fixed rent and take on the booking and occupancy risk ourselves. With management-only, we run the property on your behalf and you receive income based on actual bookings, minus a management fee. We can talk through which suits your property and goals.

Our booking conditions say the Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the money you pay for your arrangements and for your repatriation if we become insolvent. For these purposes we protect money paid to us for non air-package holidays.

If you book arrangements other than a package, your money is not financially protected. Ask us if you are unsure which applies to your booking. The full wording is in section B of our booking terms and conditions.

Yes, poles are included when you hire skis. Doorstep Skis service skis and snowboards fully after every rental and wax them for the conditions. Boots and helmets are dried, sanitised and deodorised between customers.

You can choose from a range of levels from Eco to Premium, depending on your budget, ability and preference. Doorstep Skis recommend Eco equipment for beginners and Premium skis for advanced to expert skiers.

Yes we provide all towels and bed linen including tea towels in our self catered accommodation.

Yes. Cheeky Monkeys provide qualified English nannies who look after your children in your accommodation during the day, and offer evening babysitting. Morzine Kids is run by Helen Barnett, a qualified paediatric nurse. Alpine Resort Nannies cover Morzine and Les Gets.

We recommend these providers, but you should do your own research and agree terms with them directly before you book.

Both. At Chalet Atlas you can book by the room and share the chalet with other guests, or your group can book the whole chalet on an exclusive basis with no other guests. Atlas Sky Apartment is bookable on an exclusive basis.

If you want a room to yourself, a single supplement applies: £390 per person for a 7-night stay, or £290 per person for 3 and 4-night short stays. It does not apply when you book the chalet exclusively.

Yes, subject to availability. Our airport transfers run on any day of the week, not just on changeover days. Tell us your flight number, arrival time and group size when you book.

The journey from Geneva Airport to Morzine takes about 1 hour 15 minutes in normal conditions. Allow up to 1 hour 30 minutes in heavy traffic, busy changeover days or snow.

You must cancel in writing, and cancellation takes effect when we receive your notice. If you cancel within seven calendar days of paying your deposit, you are entitled to a full refund. After that the deposit is non-refundable.

The charge for cancelling is: more than 56 days before departure, loss of deposit; 56 to 50 days, 30%; 49 to 43 days, 40%; 42 to 36 days, 60%; 35 to 29 days, 85%; 28 days or fewer, 100% of the total holiday cost. If you cancel within 56 days, the deposit is kept and the balance is still payable. Full details are in our terms and conditions.

We work with Doorstep Skis, who have delivered ski hire in Morzine since 2005. You order your kit online, and a technician delivers and fits it at your accommodation, any time from 8am to 9pm. Out-of-hours fittings are available on request.

There is no deposit. You pay in resort once you are happy with everything. Prices depend on your dates and equipment level, and our guests get a discount through our Doorstep Skis booking link.

Book through our ski hire page.

Yes. Doorstep Skis hire boots, skis, snowboards and protective equipment such as helmets, and fit everything at your accommodation.

You choose your equipment when you book online. Prices for skis, boots and helmets are in the Pricing drop-down on this page, and the full Doorstep Skis price list covers the rest.

Yes. When you book, or when your equipment is delivered, you can add Doorstep Skis' Multi-Risk Insurance to cover rental skis or snowboards against accidental damage and theft.

This is separate from your travel insurance, which is a condition of booking with Atlas Ski Co. Check your own policy for what it covers on hired equipment, and read the Doorstep Skis terms for the details of their cover.

Yes, you can pay the final balance earlier. CONTACT US and we will send you a secure payment link.

If we can make it happen we will! Let us know as far in advance as possible and we will do our best to sort luggage storage so you can maximise your time on the slopes!

Our resort shuttle, including Ardent, is included for guests at Chalet Atlas and Atlas Sky Apartment. Self-catered guests can book it as an extra.

Prices are per van of up to 8 people, one way: €20 to Pleney or Town Square, €40 to Prodains, and €50 to Ardent or Les Gets. Town Square is for evening pick-ups only. The shuttle runs from 0830h to 1030h and from 16h to 19h, and seats are first come, first served.

Evening pick-ups take you back to your accommodation. See the resort shuttle page for how to book.

Yes. A breakfast hamper is £60 per person for the week, for a minimum of 4 people. Meal delivery starts from £30 per adult and £25 per child (under 12), for a minimum of 6 adults, with no deliveries on Saturdays. A private chef is £350 per adult and £250 per child for the week, with a minimum spend of £2,800.

You can also add the drinks package at £60 per person, or £30 for children. See our meal delivery page for menus.

Yes. Chalet Five25, Apartment Zore and Apartment Pleney are in the same private building and can be booked together for more space.

Our changeover day is Saturday at Chalet Five25 and Sunday at Apartment Zore and Apartment Pleney, so tell us your dates and we will confirm how the stays line up. See our self-catered accommodation for the full list.

Our chefs can cater for almost any medical dietary need. Please give us the details when you book, or as early as you can, so the chefs can plan ahead.

If something changes during your stay, tell the team on the ground the day before so the chefs can adjust.

Younger guests are served a separate meal, or a toned-down version of the adult dinner. See sample menus on our catering page.

Most dietary requirements can be catered for. Please tell us about them when you place your order. The Treat Me and Indulge Me menus include vegetarian options.

We will have your lift passes ready in your Atlas Ski Co accommodation when you arrive, so there is no need to queue at the lift pass office. Our prices are slightly lower than the standard online rates and include the €3 card.

The cost is added to the balance in your booking portal. Children under 5 ski free, but their pass must be collected at a ticket office with proof of age.

See prices and offers on our Morzine ski passes page.

Our properties are all centrally located around Morzine, so you will not need a car for getting about the resort. Plus, there are bus services running all winter if needed.

Yes. It is a condition of booking that you and your party have suitable winter sports travel insurance from a reputable provider. It must include emergency medical expenses (including mountain rescue, ambulance and repatriation), cancellation or curtailment, personal liability, and travel and transfer delays.

The policy must also cover the activities you will do, including off-piste skiing with or without a guide, and run from the date you book to the last day of your trip. One option is Yellow Jersey winter sports travel insurance. Check the cover limits before you buy.

Yes, there is a damage deposit pre-authorisation of €1000 for Self-catered properties taken upon arrival at the property. No funds are taken at this point, only a pre-authorised amount held against the booking. For more information, please read Section C single element bookings of our full T&Cs.

If you are driving to Morzine, there is parking available at our properties, but as spaces can sometimes be limited, just let us know in advance so we can make arrangements.

Yes. We offer 3-night weekend breaks (Thursday to Sunday) and 4-night midweek breaks (Sunday to Thursday) in our shared catered chalet, Chalet Atlas. Both cost £649 per person. They include catered accommodation, chef-cooked dinners with wine and beer, the resort shuttle and the hot tub and sauna.

Flights, lift passes, ski hire and airport transfers are extra, and we can arrange them for you. Full details are on our short ski breaks page.

Through our relationships in town we are able to offer the best childcare options to your family, whether that’s nannies, nurseries or kids ski school.

Read more about childcare.

We can supply high chairs, travel cots, and children's plates and cutlery on request. Bring your own cot bedding, as we only provide the cot. Cots are free at Atlas Sky Apartment.

We can also pre-order nappies and wipes before you arrive, so you do not have to pack them. At Chalet Atlas, children under 3 sleeping in a parent's room pay a flat fee of £180. Please ask us about other properties.

See more on our family ski holidays page.

No. We do not book any of these providers on your behalf, and they are recommendations only. All of them come with good previous experience, but you should do your own research before you choose.

We know that trust matters when you leave your children with someone, so the decision is yours. Ask us if you would like to know which providers our past guests have used.

Atlas Sky Apartment has its own private sauna. It does not have a hot tub.

The hot tub at Chalet Atlas is for Chalet Atlas guests only.

Yes! All of our properties, catered or self-catered, have Starlink WiFi and smart TVs that you can access your streaming services if you have an account.

Geneva Airport is about 75 km from Morzine, between 1h15 and 1h30 depending on traffic. Atlas Ski Co private transfers cost £260 each way (£520 return) to Morzine or Les Gets and £280 each way (£560 return) to Avoriaz. The price is per vehicle, not per person, and a vehicle takes up to 8 passengers, subject to availability.

For shared transfers, or if we are fully booked, our partner Skiidy Gonzales can help. After booking your holiday you will receive a discount link to book with them, and you will need flight details. See our airport transfers page.

Book online through our Doorstep Skis booking link. Choose your equipment, from Eco to Premium depending on your budget, ability and preference, and enter your sizes and ability.

There is no deposit. You pay in resort once you have been fitted and are happy with your equipment.

If you would like ski lessons or ski guiding (both of which are recommended even for regular skiers), we can help put you in touch with the best ski instructors/guides in town! Prices vary depending on type of lesson (group or individual) and between companies, which is why it’s best to speak directly to the company and see which offers you what you are after, whether it’s backcountry touring, beginner group lessons or something in between as a refresher for regulars. We recommend booking early, especially on peak weeks.

Read more about ski lessons & guiding.

In our catered properties you’ll be prompted when booking to choose which beds / rooms you are taking. Most of our rooms can be set up as doubles or twins. There is a description of each room when booking. If you require a particular set up, please contact us after booking to confirm.

In our self-catered properties, please confirm after booking how you would like rooms to be set up.

Our properties are centrally located a few minutes walk to both the Super Morzine lift and Pleney lift. There is also a regular free bus service that can shuttle you to and from lifts throughout the day. We operate a resort shuttle service for guests at Chalet Atlas and Atlas Sky Apartment.

Most guests fly to Geneva Airport, about 75 km away, and take a transfer of between 1h15 and 1h30 depending on traffic. You can also drive, or take the train to Cluses or Thonon-les-Bains, each about a 40-minute drive from Morzine, and arrange a taxi or transfer from there.

Our Geneva airport transfers page has prices and options. In winter there is also a scheduled coach from Geneva to Morzine. Whichever route you choose, tell us your arrival plans so we can have a host ready to greet you.

Payment can be made through our secure online booking system via debit/credit card or by making a bank transfer.

Doorstep Skis will either arrange a collection time when they fit you, or you can phone them when you have finished and they will collect from your accommodation. You can also drop your equipment into their shop.

Agree your collection time before your last day so that you can ski until your departure. Doorstep Skis will explain the arrangements when they fit you in your accommodation, so you know what to expect.

Pre-order your equipment online with Doorstep Skis, and they will deliver and fit it at your accommodation. Once your transfer has dropped you off, message Doorstep Skis and a mobile fitting technician will visit while you settle in.

Doorstep Skis are generally open from 8am until 9pm, and you can request a fitting outside those hours. Our founder worked as a ski technician for Doorstep Skis for four years, so we know how well the process works.

Book as far in advance as you can. During peak periods such as half-term and Christmas, childcare and children's ski lessons fill up quickly.

We recommend providers but do not book them on your behalf, so contact them directly as soon as your dates are confirmed. Ask each provider about their cancellation terms before you pay, and check the qualifications of anyone who will look after your children.

Chalet Atlas, our catered chalet, sleeps up to 20 guests in 10 twin or double en suite rooms and can be booked exclusively for your group. For a self-catered week, Chalet Five25 sleeps up to 12. It shares a private building with Apartment Zore and Apartment Pleney, which can be booked together with it for more space.

Tell us your group size and dates and we will suggest the best fit.

Morzine is about 75 km from Geneva Airport and the drive normally takes around 1 hour 15 minutes. In busy traffic or snowy conditions, allow up to 1 hour 30 minutes.

Avoriaz is about 94 km away, which is around 1 hour 40 minutes. Avoriaz is car-free, so your driver drops you at the resort entrance or the Prodains cable car, and your luggage goes to your accommodation by snowcat.

Find out more on our Geneva airport transfers page.

Dinner is a three-course meal with a cheese board, served on 5 nights of a 7-night stay. Breakfast is continental every day, with a cooked option on 5 days. The sample menu on this page shows the sort of dishes you can expect.

You are also welcomed with an aperitivo, and after dinner there is a digestivo, coffee and chocolate.

Chalet Atlas sleeps up to 20 in 10 twin or double en suite rooms. Chalet Five25 sleeps 12 in 5 bedrooms. Atlas Sky Apartment sleeps 8 in 4 bedrooms.

Apartment Zore sleeps 6 plus 2, with four bedrooms including a bunk room. Apartment Pleney sleeps 6, in two bedrooms plus a bunk room.

The maximum occupancy is the number shown on the website, unless we have agreed otherwise in writing. Compare all our self-catered chalets and apartments.

Feed Me, our two-course delivered dinner, is from £30 per adult and £25 per child (under 12), with a minimum of 6 adults. It is a fixed menu and you can order individual days. There are no Saturday deliveries.

The Treat Me three-course chef evening is £55 per adult per night and the Indulge Me five-course chef evening is £80 per adult per night, for groups of 8 adults or more. Both include wine, at half a bottle per person.

There is no deposit and no pre-payment is needed. You reserve online and pay after you have been fitted and are happy with your equipment. Doorstep Skis take cash, credit and debit cards, and can arrange pre-payment if you would rather.

Prices depend on your dates and on the equipment level you choose, from Eco to Premium.

Private transfers cost £260 each way to Morzine or Les Gets and £280 each way to Avoriaz. The price is per vehicle, which seats up to 8 passengers, and is subject to availability.

Your driver collects you from arrivals and takes you to your accommodation. Transfers are open to non-guests too, and can be added to your final balance. Shared transfers are also available through our partners Skiidy Gonzales.

Check availability and book on our airport transfers page.

The Doorstep Skis booking form asks for your height and weight, shoe size and ability, and your preferred ski length if you have one. You can also add notes to your booking, for example if you would like freestyle or twin tip skis, to help the fitting team choose your equipment.

Please give your sizes as accurately as you can, as this helps Doorstep Skis decide which spares to bring to your fitting.

Tell us in writing as soon as you want to change dates, numbers or accommodation. We cannot guarantee that we can meet a request, but we will always try to find a solution.

Where we can make a change, our terms say an administration fee of £50 per person per change applies, plus any rate changes or extra costs charged by suppliers. Costs can rise the closer you are to departure. If someone cannot travel, they can transfer their place to another person if we have at least 28 days' notice, for a £50 fee per person transferring. See our terms and conditions.

Yes. Guests at Atlas Sky Apartment get the morning and afternoon resort shuttle to the lifts included, which is unusual for a self-catered property. It runs from 08:30 to 10:30 and again from 16:00 to 19:00, on a first come, first served basis, and you book it by text on the Atlas Ski Co WhatsApp number we give you.

The included stops are Prodains, Pleney and Ardent. Morzine Town Square is for evening pick-ups only. See our resort shuttle page for the full details.

Yes. The morning and afternoon shuttle to and from the lifts is included for guests at Chalet Atlas. It runs from 08:30 to 10:30 and again from 16:00 to 19:00, on a first come, first served basis. You book it by text on the Atlas Ski Co WhatsApp number we give you.

The included stops are Prodains, Pleney and Ardent, and the Pleney drop-off is a one-minute walk from the gondola because of access restrictions. Morzine Town Square is for evening pick-ups only. See our resort shuttle page for the full details.

No. You reserve online, there is no deposit, and you pay once you have been fitted and are happy with your equipment.

Our founder, Rich, worked as a ski technician for Doorstep Skis for four years early in his time in Morzine, so he knows the process very well and can vouch for it.

Local authorities charge a tourist tax, which we collect from you at the end of your stay. It applies to all travellers over the age of 16.

The town hall calculates the amount, which depends on the property you have booked. It must be paid in cash, so keep some euros aside before you check out.

Read the full booking terms and conditions.

Yes. Apartment Zore has garage parking for one car or a small van, so please let us know if you plan to drive. There is also a ski and boot room on the ground floor with boot warmers and plenty of space for your skis, and the apartment has a washing machine.

Apartment Pleney has one parking space, allocated on a first booked, first allocated basis, so please tell us when you book if you plan to drive.

Skis and boots are stored in a secure garage that is shared with Apartment Zore, and the apartment also has its own boot room and ski locker.

Chalet Atlas and Atlas Sky Apartment share a large boot room with ample ski storage, electrically heated boot warmers and clothes cubes. Chalet Atlas also has kit washing facilities.

Apartment Zore has a boot room with boot warmers, and Apartment Pleney has a secure ski store shared with Zore. Chalet Five25 has a ski store and boot drying room.

See each property for details on our self-catered accommodation page.

No. Tourist tax is charged on top of your booking and paid at the hotel. The rates currently listed on our hotel pages are €1.70 per person per night at Hotel Fleur des Neiges, paid on arrival, and €2.60 per person per night at Hotel Le Petit Dru, paid at reception.

It is a legal requirement in France. Check your hotel page for the current amount when you book.

Hiring is often easier on holiday. You do not have to pay the airline to carry your own skis, or risk them being lost or delayed, which matters most on a short ski break in Morzine.

Hire equipment also comes serviced and waxed, so you save on maintenance before and after your holiday, and it is delivered to your door so you avoid daily trips to a ski shop.

Morzine has a lot happening outside of skiing! It’s a traditional French town and has a lot of local attractions, like ice rinks, indoor swimming pools, and other outdoor activities like snow-shoeing and Ice Hockey.

Read this blog for more non-skier activity ideas.

BASS Mini groups are for children aged 4 to 7, with a maximum of four children in each group. They run for five consecutive days, with sessions of two hours, for €450. There are beginner, green and blue levels.

The Mini programme runs during UK school holidays. Email BASS if you need lessons outside the holiday weeks. BASS says groups are usually limited to a one-year age range.

Doorstep Skis deliver and fit your boots, skis, snowboards and helmets at your accommodation, so there is no trip to a ski shop. Skis and snowboards are serviced and waxed, and boots and helmets are cleaned and dried between customers.

If something does not feel right, they can swap it over, and at the end of your holiday they collect the equipment from your accommodation.

All services can be contacted by calling 112 which connects you to a central operator.

To contact each service directly;

AMBULANCE: 15

POLICE: 17

FIRE: 18

Your confirmation email gives you a login to My Booking. There you can find your holiday information, update guest details, make balance payments and send a message to our team about your booking.

You can also add extras such as lift passes to your booking there, so they are ready when you arrive.

If your booking is more than 8 weeks before arrival, a 30% deposit secures it. If it falls within 8 weeks, the full amount is due when you book.

When you pay a deposit you can change your mind: you are entitled to a full refund if you cancel in writing within seven calendar days of paying. After those seven days, deposits are non-refundable and non-transferable. The final balance is due 8 weeks before arrival, and you can pay it early if you wish. See our terms and conditions for full details.

If you are making your own way to the resort (outside of our partners Skiidy Gonzales), just let us know your arrangements in advance so we can have hosts in place to greet you. We understand that delays can happen, so keep us updated if you experience any setbacks and won’t make it as planned. That way we can always be there to greet you and get you checked in as quickly as possible. Our resort manager will be in touch leading up to your arrival to discuss your arrival plans.

ESF Morzine offers six group lessons for children aged 4 to 12 at €190 for the 2026/27 season, and a premium course for ages 4 to 5 with a maximum of four pupils at €330. Club Piou Piou is for children from age 3 who are toilet-trained, with morning sessions from about 08:45 to 12:00 and prices from €232.

A lunch option is available.

The drinks package is £60 per person, or £30 for children. It gives you unlimited house wine, beer and soft drinks for the whole of your stay, on top of the wine and beer already served with dinner.

The house wine list was put together by our co-founder Ben, a former sommelier. Ask us about adding the package to your booking.

You can add a private chef for the week. Our winter package covers breakfast on five mornings, afternoon tea and five dinners. It is not a fully hosted service.

Our meal delivery service brings hand-made dinners to your door with reheating instructions. Feed Me is from £30 per adult and £25 per child (under 12), with a minimum of 6 adults. There are no Saturday deliveries. With Treat Me and Indulge Me, a chef cooks and serves in your accommodation, for groups of 8 adults or more.

Most dietary requirements can be catered for. See the meal delivery page for menus and ordering.

If you’re in one of our self-catered properties, we ask that you strip the beds, remove the rubbish and put the dishwasher on / do any washing up. You’ll receive an information pack with all the details in when you’re checking in.

Your driver monitors your flight and will wait for a delayed arrival. Give us your flight number when you book so we can track it.

We cannot wait for flights that are cancelled or missed. If you are delayed by more than 3 hours, or you miss your transport, please let us know straight away.

Our airport transfers page explains how pick-ups work.

Each Doorstep Skis mobile fitting team carries spare boots, skis, poles and helmets in the van, so they can usually sort out any problem on the spot. If your boots do not fit, they will try you in another pair until you have a suitable fit.

If something specific needs to be changed, call Doorstep Skis and they will arrange to bring it to your accommodation before you hit the pistes.

Chalet Atlas is our catered chalet in central Morzine. On a full week, your stay includes breakfast every morning, a welcome aperitivo on arrival day, and a three-course dinner with a cheese board on five nights. Wine and beer are served with dinner, followed by a digestivo.

You also get the outdoor hot tub and sauna, Starlink wifi, a Nintendo Switch on each floor, and linen, towels and BeeKind toiletries. There are kit washing facilities, and our shuttle runs to the lifts between 0830h and 1030h and from 16h to 19h.

Flights, lift passes, ski hire and airport transfers are extra. See the full list on the Chalet Atlas page.

Your price covers the accommodation and the inclusions listed on your property page, such as the welcome pack, linen, towels and cleaning at our self-catered properties.

Flights, lift passes, ski hire, ski lessons, childcare and airport transfers are separate. We can arrange lift passes, ski hire and airport transfers for you, while ski lessons and childcare are booked directly with the providers we recommend. Winter sports travel insurance is a condition of booking and you arrange it yourself.

Tourist tax is paid on top, and self-catered properties take a damage deposit pre-authorisation of €1,000 on arrival, which is a hold on your card rather than a payment.

Book Now is for properties with live availability on the website. You choose your dates and guests, add everyone's details and pay the 30% deposit, then log in to your My Booking area from your confirmation email.

Enquire Now is a form to use when you would like to talk your holiday through first. Our team replies, you agree the details and we send a provisional booking confirmation. You then log in to My Booking to pay the 30% deposit. In both cases the final balance is due 8 weeks before you arrive.

At our catered chalet, Chalet Atlas, professional chefs cook breakfast and a three-course dinner, and the team looks after the chalet for you. You come back from the slopes to a hosted evening with wine and beer included.

Our self-catered apartments and chalets are yours to use as a private space. We meet and greet you, leave a welcome pack, provide linen, towels and toiletries, and clean before and after your stay. You then cook for yourselves.

If you want some help in the kitchen, self-catered guests can add a private chef, breakfast hampers or meal delivery. Read more about our catered ski chalets.

You’ll need to bring your winter gear for skiing or snowboarding, but outside of that we’d recommend cozy slippers or thick socks for wearing around the chalets, as well as swim gear to enjoy the hot tubs or sauna if your property has one!

Read this blog for some more ideas on what to pack for your ski holiday.

Check in is from 3pm and Check out is 10am. If you are arriving before or after this, let us know in advance and we can arrange luggage storage for you.

The Portes du Soleil covers around 600 km of pistes across 12 resorts. There are three pass options. A full Portes du Soleil pass covers the entire region and is available for any length of time. A Morzine to Les Gets pass covers the local area and suits newer skiers or those happy to stay local.

An Avoriaz pass covers the Avoriaz area and is sold separately for 1 or 2 days at the ticket office. It is included in the full Portes du Soleil pass. Prices and details are on our Morzine ski passes page.

Chalet Atlas has an outdoor hot tub on the ground floor and a sauna. The hot tub is open until the team leave the building in the evening and is locked overnight for security. Because it is outside in a residential area, we ask guests to keep noise to a respectful level.

The boot room has clothes cubes and a shower, so you can take your swimwear and a towel down in the morning and be ready for the hot tub when you come back from the slopes. The hot tub is for Chalet Atlas guests only.

Dates for 2026/27 are provisional and depend on snow. Avoriaz opens on 11 December 2026 and closes on 18 April 2027. The Morzine and Les Gets ski area runs from 19 December 2026 to 4 April 2027.

Check the lift opening dates page for the latest news before you book flights.

See the full list on our lift opening dates page.

The final balance is due 8 weeks before the arrival date. If the booking is made within 8 weeks of the arrival date, the full amount will be payable upon booking.

Our changeover day is Saturday at Chalet Five25 and Sunday at Apartment Zore, Apartment Pleney, Chalet Atlas and Atlas Sky Apartment. Changeover days for our other properties are shown on their own pages. However, during Christmas and New Year, we do have some alternative changeover days.

Your driver will text you the day before to confirm the pick-up time and meeting point. They wait in the arrivals area, so you can find them once you have collected your luggage. If you cannot find your driver, use the number in the text message.

Our 8-seater vehicles have space for ski bags, boots and luggage. If you have a lot of kit, tell us in advance. We can arrange child seats on request, so give us the ages and sizes of your children when you book.

Read how it works on our airport transfers page.

Both of our Morzine hotels do. Hotel Fleur des Neiges has a heated outdoor swimming pool, open in winter, and a sauna. Hotel Le Petit Dru is a 4 star hotel with a spa and a swimming pool.

Chalet Atlas has an outdoor hot tub and a sauna. The hot tub is locked overnight and open until the team leave in the evening. We keep noise down because the chalet is in a residential area.

Atlas Sky Apartment has a private sauna inside the apartment. Chalet Five25 has a hot tub on its south-facing decking.

Apartment Zore and Apartment Pleney do not list a hot tub or sauna. Browse all properties on our Morzine page.

The first-named person on the booking, the lead name, accepts financial responsibility for payment of the booking on behalf of everyone in the party.

If someone cannot travel, they can transfer their place to someone you introduce, as long as we are told at least 28 days before departure. There is an amendment fee of £50 per person transferring, plus any costs we incur or are charged by our suppliers. Deposits cannot be used to reduce the final balance of a group booking if an individual cancels their place, so please read our booking terms before you collect money from your group.

Yes, poles are included when you hire skis. Doorstep Skis service skis and snowboards fully after every rental and wax them for the conditions. Boots and helmets are dried, sanitised and deodorised between customers.

You can choose from a range of levels from Eco to Premium, depending on your budget, ability and preference. Doorstep Skis recommend Eco equipment for beginners and Premium skis for advanced to expert skiers.

We work with Doorstep Skis, who have delivered ski hire in Morzine since 2005. You order your kit online, and a technician delivers and fits it at your accommodation, any time from 8am to 9pm. Out-of-hours fittings are available on request.

There is no deposit. You pay in resort once you are happy with everything. Prices depend on your dates and equipment level, and our guests get a discount through our Doorstep Skis booking link.

Book through our ski hire page.

Yes. Doorstep Skis hire boots, skis, snowboards and protective equipment such as helmets, and fit everything at your accommodation.

You choose your equipment when you book online. Prices for skis, boots and helmets are in the Pricing drop-down on this page, and the full Doorstep Skis price list covers the rest.

Yes. When you book, or when your equipment is delivered, you can add Doorstep Skis' Multi-Risk Insurance to cover rental skis or snowboards against accidental damage and theft.

This is separate from your travel insurance, which is a condition of booking with Atlas Ski Co. Check your own policy for what it covers on hired equipment, and read the Doorstep Skis terms for the details of their cover.

We will have your lift passes ready in your Atlas Ski Co accommodation when you arrive, so there is no need to queue at the lift pass office. Our prices are slightly lower than the standard online rates and include the €3 card.

The cost is added to the balance in your booking portal. Children under 5 ski free, but their pass must be collected at a ticket office with proof of age.

See prices and offers on our Morzine ski passes page.

Through our relationships in town we are able to offer the best childcare options to your family, whether that’s nannies, nurseries or kids ski school.

Read more about childcare.

We can supply high chairs, travel cots, and children's plates and cutlery on request. Bring your own cot bedding, as we only provide the cot. Cots are free at Atlas Sky Apartment.

We can also pre-order nappies and wipes before you arrive, so you do not have to pack them. At Chalet Atlas, children under 3 sleeping in a parent's room pay a flat fee of £180. Please ask us about other properties.

See more on our family ski holidays page.

Book online through our Doorstep Skis booking link. Choose your equipment, from Eco to Premium depending on your budget, ability and preference, and enter your sizes and ability.

There is no deposit. You pay in resort once you have been fitted and are happy with your equipment.

If you would like ski lessons or ski guiding (both of which are recommended even for regular skiers), we can help put you in touch with the best ski instructors/guides in town! Prices vary depending on type of lesson (group or individual) and between companies, which is why it’s best to speak directly to the company and see which offers you what you are after, whether it’s backcountry touring, beginner group lessons or something in between as a refresher for regulars. We recommend booking early, especially on peak weeks.

Read more about ski lessons & guiding.

Doorstep Skis will either arrange a collection time when they fit you, or you can phone them when you have finished and they will collect from your accommodation. You can also drop your equipment into their shop.

Agree your collection time before your last day so that you can ski until your departure. Doorstep Skis will explain the arrangements when they fit you in your accommodation, so you know what to expect.

Pre-order your equipment online with Doorstep Skis, and they will deliver and fit it at your accommodation. Once your transfer has dropped you off, message Doorstep Skis and a mobile fitting technician will visit while you settle in.

Doorstep Skis are generally open from 8am until 9pm, and you can request a fitting outside those hours. Our founder worked as a ski technician for Doorstep Skis for four years, so we know how well the process works.

There is no deposit and no pre-payment is needed. You reserve online and pay after you have been fitted and are happy with your equipment. Doorstep Skis take cash, credit and debit cards, and can arrange pre-payment if you would rather.

Prices depend on your dates and on the equipment level you choose, from Eco to Premium.

The Doorstep Skis booking form asks for your height and weight, shoe size and ability, and your preferred ski length if you have one. You can also add notes to your booking, for example if you would like freestyle or twin tip skis, to help the fitting team choose your equipment.

Please give your sizes as accurately as you can, as this helps Doorstep Skis decide which spares to bring to your fitting.

No. You reserve online, there is no deposit, and you pay once you have been fitted and are happy with your equipment.

Our founder, Rich, worked as a ski technician for Doorstep Skis for four years early in his time in Morzine, so he knows the process very well and can vouch for it.

Local authorities charge a tourist tax, which we collect from you at the end of your stay. It applies to all travellers over the age of 16.

The town hall calculates the amount, which depends on the property you have booked. It must be paid in cash, so keep some euros aside before you check out.

Read the full booking terms and conditions.

Hiring is often easier on holiday. You do not have to pay the airline to carry your own skis, or risk them being lost or delayed, which matters most on a short ski break in Morzine.

Hire equipment also comes serviced and waxed, so you save on maintenance before and after your holiday, and it is delivered to your door so you avoid daily trips to a ski shop.

Morzine has a lot happening outside of skiing! It’s a traditional French town and has a lot of local attractions, like ice rinks, indoor swimming pools, and other outdoor activities like snow-shoeing and Ice Hockey.

Read this blog for more non-skier activity ideas.

Doorstep Skis deliver and fit your boots, skis, snowboards and helmets at your accommodation, so there is no trip to a ski shop. Skis and snowboards are serviced and waxed, and boots and helmets are cleaned and dried between customers.

If something does not feel right, they can swap it over, and at the end of your holiday they collect the equipment from your accommodation.

All services can be contacted by calling 112 which connects you to a central operator.

To contact each service directly;

AMBULANCE: 15

POLICE: 17

FIRE: 18

You can add a private chef for the week. Our winter package covers breakfast on five mornings, afternoon tea and five dinners. It is not a fully hosted service.

Our meal delivery service brings hand-made dinners to your door with reheating instructions. Feed Me is from £30 per adult and £25 per child (under 12), with a minimum of 6 adults. There are no Saturday deliveries. With Treat Me and Indulge Me, a chef cooks and serves in your accommodation, for groups of 8 adults or more.

Most dietary requirements can be catered for. See the meal delivery page for menus and ordering.

Each Doorstep Skis mobile fitting team carries spare boots, skis, poles and helmets in the van, so they can usually sort out any problem on the spot. If your boots do not fit, they will try you in another pair until you have a suitable fit.

If something specific needs to be changed, call Doorstep Skis and they will arrange to bring it to your accommodation before you hit the pistes.

You’ll need to bring your winter gear for skiing or snowboarding, but outside of that we’d recommend cozy slippers or thick socks for wearing around the chalets, as well as swim gear to enjoy the hot tubs or sauna if your property has one!

Read this blog for some more ideas on what to pack for your ski holiday.

The Portes du Soleil covers around 600 km of pistes across 12 resorts. There are three pass options. A full Portes du Soleil pass covers the entire region and is available for any length of time. A Morzine to Les Gets pass covers the local area and suits newer skiers or those happy to stay local.

An Avoriaz pass covers the Avoriaz area and is sold separately for 1 or 2 days at the ticket office. It is included in the full Portes du Soleil pass. Prices and details are on our Morzine ski passes page.

Dates for 2026/27 are provisional and depend on snow. Avoriaz opens on 11 December 2026 and closes on 18 April 2027. The Morzine and Les Gets ski area runs from 19 December 2026 to 4 April 2027.

Check the lift opening dates page for the latest news before you book flights.

See the full list on our lift opening dates page.

If we can make it happen we will! Let us know as far in advance as possible and we will do our best to sort luggage storage so you can maximise your time on the slopes!

Our resort shuttle, including Ardent, is included for guests at Chalet Atlas and Atlas Sky Apartment. Self-catered guests can book it as an extra.

Prices are per van of up to 8 people, one way: €20 to Pleney or Town Square, €40 to Prodains, and €50 to Ardent or Les Gets. Town Square is for evening pick-ups only. The shuttle runs from 0830h to 1030h and from 16h to 19h, and seats are first come, first served.

Evening pick-ups take you back to your accommodation. See the resort shuttle page for how to book.

Our properties are all centrally located around Morzine, so you will not need a car for getting about the resort. Plus, there are bus services running all winter if needed.

Geneva Airport is about 75 km from Morzine, between 1h15 and 1h30 depending on traffic. Atlas Ski Co private transfers cost £260 each way (£520 return) to Morzine or Les Gets and £280 each way (£560 return) to Avoriaz. The price is per vehicle, not per person, and a vehicle takes up to 8 passengers, subject to availability.

For shared transfers, or if we are fully booked, our partner Skiidy Gonzales can help. After booking your holiday you will receive a discount link to book with them, and you will need flight details. See our airport transfers page.

Our properties are centrally located a few minutes walk to both the Super Morzine lift and Pleney lift. There is also a regular free bus service that can shuttle you to and from lifts throughout the day. We operate a resort shuttle service for guests at Chalet Atlas and Atlas Sky Apartment.

Most guests fly to Geneva Airport, about 75 km away, and take a transfer of between 1h15 and 1h30 depending on traffic. You can also drive, or take the train to Cluses or Thonon-les-Bains, each about a 40-minute drive from Morzine, and arrange a taxi or transfer from there.

Our Geneva airport transfers page has prices and options. In winter there is also a scheduled coach from Geneva to Morzine. Whichever route you choose, tell us your arrival plans so we can have a host ready to greet you.

Morzine is about 75 km from Geneva Airport and the drive normally takes around 1 hour 15 minutes. In busy traffic or snowy conditions, allow up to 1 hour 30 minutes.

Avoriaz is about 94 km away, which is around 1 hour 40 minutes. Avoriaz is car-free, so your driver drops you at the resort entrance or the Prodains cable car, and your luggage goes to your accommodation by snowcat.

Find out more on our Geneva airport transfers page.

Private transfers cost £260 each way to Morzine or Les Gets and £280 each way to Avoriaz. The price is per vehicle, which seats up to 8 passengers, and is subject to availability.

Your driver collects you from arrivals and takes you to your accommodation. Transfers are open to non-guests too, and can be added to your final balance. Shared transfers are also available through our partners Skiidy Gonzales.

Check availability and book on our airport transfers page.

If you are making your own way to the resort (outside of our partners Skiidy Gonzales), just let us know your arrangements in advance so we can have hosts in place to greet you. We understand that delays can happen, so keep us updated if you experience any setbacks and won’t make it as planned. That way we can always be there to greet you and get you checked in as quickly as possible. Our resort manager will be in touch leading up to your arrival to discuss your arrival plans.

If you’re in one of our self-catered properties, we ask that you strip the beds, remove the rubbish and put the dishwasher on / do any washing up. You’ll receive an information pack with all the details in when you’re checking in.

Your driver monitors your flight and will wait for a delayed arrival. Give us your flight number when you book so we can track it.

We cannot wait for flights that are cancelled or missed. If you are delayed by more than 3 hours, or you miss your transport, please let us know straight away.

Our airport transfers page explains how pick-ups work.

Check in is from 3pm and Check out is 10am. If you are arriving before or after this, let us know in advance and we can arrange luggage storage for you.

Our changeover day is Saturday at Chalet Five25 and Sunday at Apartment Zore, Apartment Pleney, Chalet Atlas and Atlas Sky Apartment. Changeover days for our other properties are shown on their own pages. However, during Christmas and New Year, we do have some alternative changeover days.

Your driver will text you the day before to confirm the pick-up time and meeting point. They wait in the arrivals area, so you can find them once you have collected your luggage. If you cannot find your driver, use the number in the text message.

Our 8-seater vehicles have space for ski bags, boots and luggage. If you have a lot of kit, tell us in advance. We can arrange child seats on request, so give us the ages and sizes of your children when you book.

Read how it works on our airport transfers page.